Director of Residential Services

The Arc of Cumberland and Perry Counties
www.cparc.org

Position Description:
CPARC is seeking an experienced, mission-driven Director of Residential Services to lead our Residential Services division. This dynamic leader will advance CPARC's commitment to delivering high-quality, person-centered supports for individuals with intellectual and developmental disabilities. The Director of Residential Services provides strategic oversight, ensures regulatory compliance, and guides long-term planning across 21 Residential Group Homes. This position collaborates closely with Associate Directors and other agency leaders to promote excellence, consistency, and innovation across the division.

Key Responsibilities:

  • Oversee day-to-day residential services through effective delegation
  • Ensure adequate staffing, quality service delivery, and operational efficiency
  • Respond to referrals and identify opportunities for program growth in Cumberland, Perry, and Dauphin counties
  • Maintain full compliance with ODP, DHS, Medicaid Waiver, HUD, OSHA, zoning, and other regulatory bodies
  • Serve as Incident Management (IM) Representative and oversee HCSIS reporting
  • Coordinate audits, investigations, and quality improvement activities
  • Prepare and manage the annual Residential Services budget
  • Monitor financial performance and ensure long-term sustainability
  • Develop divisional goals aligned with CPARC's mission and long-range plan
  • Reinforce person-centered, trauma-informed practices across all programs

Specific Requirements and Preferences:
Qualifications & Education & Experience: Master's degree in Human Services or related field + 5 years administrative experience OR Bachelor's degree + 8 years administrative experience(Residential Services experience strongly preferred)

Preferred Skills: 

  • Strong leadership, organizational, and crisis management skills 
  • Excellent communication and problem-solving abilities
  • Ability to analyze data and drive continuous improvement
  • In-depth knowledge of Pennsylvania ODP regulations

Organization Description:
Mission: The mission of The Arc of Cumberland & Perry Counties (CPARC) is to empower, inspire, and educate people with intellectual and developmental disabilities, their families, and the community.

Vision

  • A community that recognizes a person’s abilities.
  • Continue as a leading provider of high quality, innovative, person-centered supports to individuals with intellectual and developmental disabilities, and their families.
  • Provide evidence-based, results–oriented services to individuals and families, addressing unmet community needs when feasible.
  • Foster individuality, independence, inclusion, self-sufficiency and productivity to enhance each person’s full participation in all aspects of community life, to the greatest extent possible.
  • Advocate, educate and collaborate with participants, families and community partners to further our mission.
  • Individuals and families have a range of choices to decide how they wish to integrate with and contribute to society, based on their interests and needs.
  • A highly skilled and dedicated workforce to assist individuals and families, through empowerment, inspiration and education, to attain their life aspirations.

How to Apply:
Apply at: https://cparc.applicantpro.com/jobs/4129371 

Posted June 30, 2026