Incident Management Coordinator

Shadowfax Corporation

Position Description:

  • $1,500.00 Sign-on Bonus; paid upon successful completion of the 90-day introductory period; must have been hired after 5/19/22, and before 2/28/23
  • Full-time, salaried, exempt position in the Quality & Compliance Dept.
  • Primary responsibilities include
    • Serving as a Point Person for Incident Management
    • Shared responsibility to be on-call for reportable incidents
    • Fulfill role of Certified Investigator
    • Close monitoring of medication errors and medical related reportable incidents to ensure the health, safety and welfare of individuals in the day and residential programs

Specific Requirements and Preferences:

  • High School diploma or G.E.D.
  • 21 years of age or older
  • Meet the criminal background requirement of the Older Adults Protective Services Act and, if applicable, the Child Protective Services Law
  • ODP Certified Investigator Certificate to be completed within Introductory period
  • ODP Quality Management Certificate to be completed within Introductory period
  • Successfully complete the entire four days of certification training and pass the exam
  • Minimum of three years of experience working with MH/IDD population
  • Must possess a valid driver’s license and at least 3 years of good driving experience with your license, and must meet our driver eligibility criteria
  • Basic computer skills required

Organization Description:
The Shadowfax Corporation is a private, non-profit human services agency that supports individuals with disabilities. Shadowfax strives to provide individuals with a supportive environment which cultivates trust, open communication, and teamwork. We encourage each person to become an active member of their community through volunteerism, employment and recreational activities. Self-determination is the guiding tool for each individual to live life to its fullest.

How to Apply:
Apply online at

Posted September 20, 2022